Support

Need help? Email support@waddlecaps.com. You may receive an automated acknowledgment or a routine answer. Messages that need further review are held for follow-up.

I bought something but can't see it

From the village, open More places and tap Restore purchases. Use the same Apple Account you bought it with. Restoring purchases brings back eligible purchases; it does not recover deleted puzzle progress.

Do I need an account?

You do not need a Waddlecaps account. Campaign puzzles and the local Daily puzzle play offline. Game Center, purchases and purchase restoration need an internet connection to Apple.

Does Waddlecaps store my data?

Waddlecaps saves puzzle progress and settings on your device. Supported iOS versions can also synchronize eligible progress through Apple's iCloud key-value store when iCloud is available and your devices use the same Apple Account. If iCloud is unavailable, the game continues with its local save. Optional Game Center features send scores to Apple. If you email support, we receive your email address and message so we can help. See our Privacy Policy for details.

Refunds

Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.

When you write, please include your device model and what happened. It helps us fix things faster.